Cancellation and Refund Policy
Cancellation and
Refund Policy
Overview
At Stimuler, we're committed to helping you improve your speaking skills with AI-powered feedback through our iOS and Android applications. We understand that circumstances may change, and you might need to cancel your subscription or request a refund.
Overview
At Stimuler, we're committed to helping you improve your speaking skills with AI-powered feedback through our iOS and Android applications. We understand that circumstances may change, and you might need to cancel your subscription or request a refund.
Overview
At Stimuler, we're committed to helping you improve your speaking skills with AI-powered feedback through our iOS and Android applications. We understand that circumstances may change, and you might need to cancel your subscription or request a refund.
Refund Policy
For direct purchases (not through free trial conversion): You may request a refund within 24 hours of your initial purchase for both monthly and annual plans. Refunds are only available if you've used the app for less than 30 minutes during this 24-hour period. Refunds are intended exclusively for accidental purchases or major technical issues that prevent the service from functioning as described.
Refund Policy
For direct purchases (not through free trial conversion): You may request a refund within 24 hours of your initial purchase for both monthly and annual plans. Refunds are only available if you've used the app for less than 30 minutes during this 24-hour period. Refunds are intended exclusively for accidental purchases or major technical issues that prevent the service from functioning as described.
Refund Policy
For direct purchases (not through free trial conversion): You may request a refund within 24 hours of your initial purchase for both monthly and annual plans. Refunds are only available if you've used the app for less than 30 minutes during this 24-hour period. Refunds are intended exclusively for accidental purchases or major technical issues that prevent the service from functioning as described.
Non-Refundable Circumstances
Refunds will not be issued in the following cases: Requests made after the 24-hour refund period Usage of the app for more than 30 minutes within the refund period Subscriptions converted from a free trial Dissatisfaction with the service features or experience Misuse of the platform or violation of our Terms of Service
Non-Refundable Circumstances
Refunds will not be issued in the following cases: Requests made after the 24-hour refund period Usage of the app for more than 30 minutes within the refund period Subscriptions converted from a free trial Dissatisfaction with the service features or experience Misuse of the platform or violation of our Terms of Service
Non-Refundable Circumstances
Refunds will not be issued in the following cases: Requests made after the 24-hour refund period Usage of the app for more than 30 minutes within the refund period Subscriptions converted from a free trial Dissatisfaction with the service features or experience Misuse of the platform or violation of our Terms of Service
How to Request a Refund
If you believe you qualify for a refund, please follow these steps: Send an email to our founder directly at akshay@stimuler.tech Include your account email address and the date of purchase Briefly explain the reason for your refund request Our team will review your request and respond within 2 business days
How to Request a Refund
If you believe you qualify for a refund, please follow these steps: Send an email to our founder directly at akshay@stimuler.tech Include your account email address and the date of purchase Briefly explain the reason for your refund request Our team will review your request and respond within 2 business days
How to Request a Refund
If you believe you qualify for a refund, please follow these steps: Send an email to our founder directly at akshay@stimuler.tech Include your account email address and the date of purchase Briefly explain the reason for your refund request Our team will review your request and respond within 2 business days
Processing Time
All approved refunds will be processed within 2 business days of approval Funds will be returned to the original payment method used for the purchase Depending on your payment provider, it may take an additional 3-10 business days for the refund to appear in your account
Processing Time
All approved refunds will be processed within 2 business days of approval Funds will be returned to the original payment method used for the purchase Depending on your payment provider, it may take an additional 3-10 business days for the refund to appear in your account
Processing Time
All approved refunds will be processed within 2 business days of approval Funds will be returned to the original payment method used for the purchase Depending on your payment provider, it may take an additional 3-10 business days for the refund to appear in your account
Subscription Cancellation
You may cancel your subscription at any time: You must cancel at least 1 day before your renewal date to prevent further charges To cancel on iOS, manage your subscription through the App Store Settings To cancel on Android, manage your subscription through the Google Play Store Cancellation will take effect at the end of your current billing period Please note that cancelling your subscription will stop future billing but will not trigger a refund. Your access to Stimuler will continue until the end of your current billing period.
Subscription Cancellation
You may cancel your subscription at any time: You must cancel at least 1 day before your renewal date to prevent further charges To cancel on iOS, manage your subscription through the App Store Settings To cancel on Android, manage your subscription through the Google Play Store Cancellation will take effect at the end of your current billing period Please note that cancelling your subscription will stop future billing but will not trigger a refund. Your access to Stimuler will continue until the end of your current billing period.
Subscription Cancellation
You may cancel your subscription at any time: You must cancel at least 1 day before your renewal date to prevent further charges To cancel on iOS, manage your subscription through the App Store Settings To cancel on Android, manage your subscription through the Google Play Store Cancellation will take effect at the end of your current billing period Please note that cancelling your subscription will stop future billing but will not trigger a refund. Your access to Stimuler will continue until the end of your current billing period.
Free Trial Conversions
Subscriptions that convert from a free trial are not eligible for refunds You can cancel during your free trial period to avoid being charged Make sure to cancel at least 24 hours before your free trial ends
Free Trial Conversions
Subscriptions that convert from a free trial are not eligible for refunds You can cancel during your free trial period to avoid being charged Make sure to cancel at least 24 hours before your free trial ends
Free Trial Conversions
Subscriptions that convert from a free trial are not eligible for refunds You can cancel during your free trial period to avoid being charged Make sure to cancel at least 24 hours before your free trial ends
Questions?
If you have any questions about our refund policy or need assistance with cancellation, please contact us at akshay@stimuler.tech.
Questions?
If you have any questions about our refund policy or need assistance with cancellation, please contact us at akshay@stimuler.tech.
Questions?
If you have any questions about our refund policy or need assistance with cancellation, please contact us at akshay@stimuler.tech.