Cancellation and Refund Policy
Cancellation and
Refund Policy
Overview
At Stimuler, we're committed to helping you improve your speaking skills with AI-powered feedback through our iOS and Android applications. We understand that circumstances may change, and you might need to cancel your subscription or request a refund.
Overview
At Stimuler, we're committed to helping you improve your speaking skills with AI-powered feedback through our iOS and Android applications. We understand that circumstances may change, and you might need to cancel your subscription or request a refund.
Overview
At Stimuler, we're committed to helping you improve your speaking skills with AI-powered feedback through our iOS and Android applications. We understand that circumstances may change, and you might need to cancel your subscription or request a refund.
Refund Policy ( For direct purchases (not through free trial conversion)
Refund requests must be made within 24 hours of purchase. Refunds are only available if the app has been used for less than 30 minutes during this period. Refunds are granted only for accidental purchases or major technical issues that prevent the service from functioning as described.
Refund Policy ( For direct purchases (not through free trial conversion)
Refund requests must be made within 24 hours of purchase. Refunds are only available if the app has been used for less than 30 minutes during this period. Refunds are granted only for accidental purchases or major technical issues that prevent the service from functioning as described.
Refund Policy ( For direct purchases (not through free trial conversion)
Refund requests must be made within 24 hours of purchase. Refunds are only available if the app has been used for less than 30 minutes during this period. Refunds are granted only for accidental purchases or major technical issues that prevent the service from functioning as described.
Refund Policy ( For free trial conversions )
Trial periods themselves are non-refundable. If your trial converts into a paid subscription, refunds are allowed only on the same calendar day the charge occurs. No refunds will be issued for trial-converted subscriptions after that calendar day. To avoid charges, please cancel your trial at least 24 hours before it ends.
Refund Policy ( For free trial conversions )
Trial periods themselves are non-refundable. If your trial converts into a paid subscription, refunds are allowed only on the same calendar day the charge occurs. No refunds will be issued for trial-converted subscriptions after that calendar day. To avoid charges, please cancel your trial at least 24 hours before it ends.
Refund Policy ( For free trial conversions )
Trial periods themselves are non-refundable. If your trial converts into a paid subscription, refunds are allowed only on the same calendar day the charge occurs. No refunds will be issued for trial-converted subscriptions after that calendar day. To avoid charges, please cancel your trial at least 24 hours before it ends.
Non-Refundable Circumstances
Refunds will not be issued in the following cases: Requests made after the 24-hour refund period for direct purchases Usage of the app for more than 30 minutes within the refund period Refund requests for trial conversions made after the calendar day of charge Dissatisfaction with the service features or experience Misuse of the platform or violation of our Terms of Service
Non-Refundable Circumstances
Refunds will not be issued in the following cases: Requests made after the 24-hour refund period for direct purchases Usage of the app for more than 30 minutes within the refund period Refund requests for trial conversions made after the calendar day of charge Dissatisfaction with the service features or experience Misuse of the platform or violation of our Terms of Service
Non-Refundable Circumstances
Refunds will not be issued in the following cases: Requests made after the 24-hour refund period for direct purchases Usage of the app for more than 30 minutes within the refund period Refund requests for trial conversions made after the calendar day of charge Dissatisfaction with the service features or experience Misuse of the platform or violation of our Terms of Service
How to Request a Refund
If you believe you qualify for a refund, please follow these steps: For iOS purchases: Refund requests must be submitted directly through the App Store → Apple Refund Support For Android or web purchases: Email us at [support@stimuler.tech] Include the email linked to your account and the date of purchase Briefly explain the reason for your refund request (e.g., accidental purchase, technical issue) Our team will review your request and reply within 2 business days
How to Request a Refund
If you believe you qualify for a refund, please follow these steps: For iOS purchases: Refund requests must be submitted directly through the App Store → Apple Refund Support For Android or web purchases: Email us at [support@stimuler.tech] Include the email linked to your account and the date of purchase Briefly explain the reason for your refund request (e.g., accidental purchase, technical issue) Our team will review your request and reply within 2 business days
How to Request a Refund
If you believe you qualify for a refund, please follow these steps: For iOS purchases: Refund requests must be submitted directly through the App Store → Apple Refund Support For Android or web purchases: Email us at [support@stimuler.tech] Include the email linked to your account and the date of purchase Briefly explain the reason for your refund request (e.g., accidental purchase, technical issue) Our team will review your request and reply within 2 business days
Processing Time
Approved refunds will be processed within 2 business days of approval Funds will be returned to the original payment method used for purchase Depending on your payment provider, it may take an additional 3–10 business days for the refund to appear in your account
Processing Time
Approved refunds will be processed within 2 business days of approval Funds will be returned to the original payment method used for purchase Depending on your payment provider, it may take an additional 3–10 business days for the refund to appear in your account
Processing Time
Approved refunds will be processed within 2 business days of approval Funds will be returned to the original payment method used for purchase Depending on your payment provider, it may take an additional 3–10 business days for the refund to appear in your account
Subscription Cancellation
You may cancel your subscription at any time: Cancel at least 1 day before your renewal date to prevent further charges On iOS: Manage your subscription through App Store Settings On Android: Manage your subscription through the Google Play Store Cancellations will take effect at the end of your current billing period
Subscription Cancellation
You may cancel your subscription at any time: Cancel at least 1 day before your renewal date to prevent further charges On iOS: Manage your subscription through App Store Settings On Android: Manage your subscription through the Google Play Store Cancellations will take effect at the end of your current billing period
Subscription Cancellation
You may cancel your subscription at any time: Cancel at least 1 day before your renewal date to prevent further charges On iOS: Manage your subscription through App Store Settings On Android: Manage your subscription through the Google Play Store Cancellations will take effect at the end of your current billing period
Free Trial Conversions
Subscriptions that convert from a free trial are not eligible for refunds You can cancel during your free trial period to avoid being charged Make sure to cancel at least 24 hours before your free trial ends
Free Trial Conversions
Subscriptions that convert from a free trial are not eligible for refunds You can cancel during your free trial period to avoid being charged Make sure to cancel at least 24 hours before your free trial ends
Free Trial Conversions
Subscriptions that convert from a free trial are not eligible for refunds You can cancel during your free trial period to avoid being charged Make sure to cancel at least 24 hours before your free trial ends
Questions?
If you have any questions about our refund policy or need assistance with cancellation, please contact us at akshay@stimuler.tech.
Questions?
If you have any questions about our refund policy or need assistance with cancellation, please contact us at akshay@stimuler.tech.
Questions?
If you have any questions about our refund policy or need assistance with cancellation, please contact us at akshay@stimuler.tech.